Conductor Automate every clerical task with agentic AI
Transform your operations with coordinated AI agents that read documents, call patients and complete every non-clinical task from start to finish—so your team can focus on care, not clicks.
PocketHealth is the solution of choice for 900+ top providers
Discover the impact AI brings to your back office
Cut administrative labour in half*
Redeploy staff to higher-value, in-person tasks. Conductor AI agents handle every click, patient call, data entry, scheduling and follow-up task—reliably and at scale.
Eliminate intake bottlenecks
Speed up patient ingestion with AI agents that immediately process and act on referrals—engaging patients early to prevent delays and missed appointments.
Improve patient engagement
Create proactive and responsive care experiences using AI-enabled education tools, personalized follow-up actions and custom communications, improving patient participation and adherence.
Cut administrative labour in half*
Redeploy staff to higher-value, in-person tasks. Conductor AI agents handle every click, patient call, data entry, scheduling and follow-up task—reliably and at scale.
Eliminate intake bottlenecks
Speed up patient ingestion with AI agents that immediately process and act on referrals—engaging patients early to prevent delays and missed appointments.
Improve patient engagement
Create proactive and responsive care experiences using AI-enabled education tools, personalized follow-up actions and custom communications, improving patient participation and adherence.
50%+
decrease in clerical labour costs*
34%+
reduction in no-shows**
Features and functionality
Built from PocketHealth's experience with millions of patient interactions, Conductor doesn't just automate individual tasks—it completes even your most nuanced clerical workflows.
“The reduction in the number of manual reminder calls staff needed to make, along with the time spent per call, helped us avoid approximately $110K in potential annual operating costs.”
Lindsay Lankin
Director of Patient Access and Logistics Services at Mackenzie Health
Why choose Conductor?
Works with your systems
Works across your existing EHR, PACS, referral intake, pre-authorization and telephony systems, so every workflow feels native and is automatically logged.
Communicates naturally
Understands nuanced patient context and supports multi-channel AI scheduling via SMS and voice calls—meeting patients wherever they are.
Built for customization
Mirrors the exact steps your staff already take using flexible, infinitely customizable automations that work exactly the way you do.
Meets the highest safety standards
PHIPA- and SOC2-compliant, backed by ten years of AI-deployment experience at 900+ health systems.
Works with your systems
Works across your existing EHR, PACS, referral intake, pre-authorization and telephony systems, so every workflow feels native and is automatically logged.
Communicates naturally
Understands nuanced patient context and supports multi-channel AI scheduling via SMS and voice calls—meeting patients wherever they are.
Meets the highest safety standards
PHIPA- and SOC2-compliant, backed by ten years of AI-deployment experience at 900+ health systems.
Built for customization
Mirrors the exact steps your staff already take using flexible, infinitely customizable automations that work exactly the way you do.
Put agentic AI to work in your back office
Sources
* Based on projected savings at a large Canadian health care provider.
** Based on results achieved at a large Canadian health system with a 600,000 annual imaging volume.