Agentic AI that automates your non-clinical workflows end-to-end, from referral to follow-up and everything in between.
“My goal was always to redeploy our team to higher-value work, the kind of work that genuinely moves the needle for patients.”
“Staff are happier. We’re hearing positive things from patients and from colleagues who’ve been patients here themselves.”
“When we stopped burning CDs, not only has it allowed us to redirect staff to more important tasks, but it also means not turning a patient away.”
“Working with PocketHealth has transformed the way we work with our patients. Now, patients can get their images as soon as they are available.”
“For our staff, PocketHealth offers efficiency. For our patients, it means they can call after hours and actually get help and answers instead of waiting until the next business day.”
Accurately reads every referral, structured or unstructured. Checks for completeness, validates coverage and confirms exam eligibility, then creates the order automatically, so nothing falls through the cracks.
Texts and calls patients in their preferred language, 24/7. Answer questions naturally, in real time and books right inside your EMR or RIS for an experience that feels effortless on both sides.
Sends every patient the right message at the right time, by call, text or email: confirmations, reminders, prep instructions, questionnaires and follow-up. Patients show up prepared and on time.
Answers, triages, transfers and books end-to-end, around the clock. No more abandoned calls or overflowing voicemail inboxes, just patients getting through the first time.
Protocols exams against your SOPs, following a defined decision tree and escalating true clinical judgement calls, so techs and radiologists stay focused on the clinical work that needs them.
Catches urgent studies so they don't sit unread, triages inbound referring provider calls and closes the loop on critical results, for a reading room that operates 24/7.
Automates STAT alerts and referral updates for referrers, tracking acknowledgment, flagging incomplete referrals and escalating when a patient can't be reached, for better continuity of care.
Automates image release and proactively retrieves and ingests external records into your PACS, so imaging follows the patient and care never stalls because of a missing record.
Gives patients direct access to their imaging records, secure sharing and AI-powered education tools that help them understand their results, so they stay on track with their care.
Coordinates a team of AI agents across every system and workflow. Backed by more than a decade automating healthcare’s most complex workflows, deep expertise on the patient side of care and seamless integration with the systems providers run on.
Integrates with any EMR/RIS, including
reduction in clerical costs
reduction in patient no-shows
