Agentic AI that automates your non-clinical workflows end-to-end, from referral to follow-up and everything in between.
“My goal was always to redeploy our team to higher-value work, the kind of work that genuinely moves the needle for patients.”
“PocketHealth’s patient engagement tools help patients understand their results and have better conversations with their doctors.”

“It’s been a pleasure working with the PocketHealth team. They’re responsive, knowledgeable and a breath of fresh air compared to other vendors.”
Accurately reads every referral, structured or unstructured. Checks for completeness, validates coverage and confirms exam eligibility, then creates the order automatically, so nothing falls through the cracks.
Texts and calls patients in their preferred language, 24/7. Answer questions naturally, in real time and books right inside your EMR or RIS for an experience that feels effortless on both sides.
Sends every patient the right message at the right time, by call, text or email: confirmations, reminders, prep instructions, questionnaires and follow-up. Patients show up prepared and on time.
Answers, triages, transfers and books end-to-end, around the clock. No more abandoned calls or overflowing voicemail inboxes, just patients getting through the first time.
Navigates any payer portal to verify eligibility and benefits, submit prior auth requests and monitor status, then writes results to the EMR/RIS, confirming coverage before the patient arrives.
Protocols exams against your SOPs, following a defined decision tree and escalating true clinical judgement calls, so techs and radiologists stay focused on the clinical work that needs them.
Catches urgent studies so they don't sit unread, triages inbound referring provider calls and closes the loop on critical results, for a reading room that operates 24/7.
Automates STAT alerts and referral updates for referrers, tracking acknowledgment, flagging incomplete referrals and escalating when a patient can't be reached, for better continuity of care.
Automates image release and proactively retrieves and ingests external records into your PACS, so imaging follows the patient and care never stalls because of a missing record.
Gives patients direct access to their imaging records, secure sharing and AI-powered education tools that help them understand their results, so they stay on track with their care.
Coordinates a team of AI agents across every system and workflow. Backed by more than a decade automating healthcare’s most complex workflows, deep expertise on the patient side of care and seamless integration with the systems providers run on.
Integrates with any EMR/RIS, including
reduction in clerical costs
reduction in patient no-shows