Provider Communications
Keep referring physicians informed and referrals moving forward, automatically.
Over a decade of experience and trusted by 900+ healthcare organizations
The impact of automated provider communications with PocketHealth
Strengthen referral relationships
Reduce leakage and lost follow-ups
Eliminate manual follow-ups
Strengthen referral relationships
Reduce leakage and lost follow-ups
Eliminate manual follow-ups
Key capabilities
Urgent results routing
Routes STAT and urgent results to the correct referrer, tracks acknowledgment and escalates if no response.
Referral and booking visibility
Automatically shares referral milestones and booking updates to reduce status calls and manual follow-ups.
Referrer escalations
Alerts referrers when patients can’t be reached or decline so they can intervene before referrals fall through the cracks.
Incomplete referral cleanup
Detects missing or unclear referral details and requests corrections to prevent intake backlogs.
“My goal was always to redeploy our team to higher-value work, the kind of work that genuinely moves the needle for patients.”
99%+
Referral parsing accuracy
4.5/5
Patient booking rating
Purpose-built around how your teams actually work
Automates work within your standard operating procedures, acting like an extra set of hands, not a new system.
End-to-end workflow automation
Orchestrate full workflows across systems, replacing point solutions and manual workarounds.
Configurable AI teammates
Adapt healthcare-trained agents to your systems, sites and policies, so they operate seamlessly, like your best staff.
Outcome based pricing
Pricing aligned to your outcomes. You only pay when the work actually gets done, not per user, not per attempt.
Works with your systems
Works across your existing EMR, PACS, referral intake, pre-authorization and telephony systems, so every workflow feels native and is automatically logged.
End-to-end workflow automation
Orchestrate full workflows across systems, replacing point solutions and manual workarounds.
Configurable AI teammates
Adapt healthcare-trained agents to your systems, sites and policies, so they operate seamlessly, like your best staff.
Works with your systems
Works across your existing EMR, PACS, referral intake, pre-authorization and telephony systems, so every workflow feels native and is automatically logged.
Outcome based pricing
Pricing aligned to your outcomes. You only pay when the work actually gets done, not per user, not per attempt.
Secure and reliable
- Infrastructure designed to scale
- DICOM, FHIR, HL7 and OAuth2.0 protocols
- Seamlessly integrates with PACS/RIS/EHR
- HIPAA-compliant and SOC2-certified
