Provider Image Exchange

Automate image release and retrieval, so care moves forward without CDs, network dependencies or manual workarounds.

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Over a decade of experience and trusted by 900+ healthcare organizations

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  • Saint Luke's Health System logo
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The impact of automated image exchange with PocketHealth

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Connect without limits

Break free from rigid systems with a cloud-based, network-agnostic platform that enables borderless interoperability across any system.

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Reduce operating costs

Unlock savings and reduce cognitive load for staff by automating repetitive workflows, driving lasting operational efficiency.

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Eliminate manual workflows

Free up staff for higher-value work by automating manual workarounds tied to the image exchange process and eliminating CD burning.

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Strengthen referral networks

Provide fast, reliable image access for referring physicians to improve collaboration, prevent referral leakage and keep patients in-network.

Features and functionality

Automated image release and retrieval

Reduce manual work associated with image release, and proactively retrieve and ingest priors into your PACS before the patient arrives.

Unified image exchange platform

Centralize all inbound and outbound workflows to simplify operations, reduce system complexity and streamline record releases to any provider, physician or legal entity.

Automated ingestion engine

Support requested and proactive image transfers using automatic patient matching, order creation and tag morphing, ensuring imaging data is clean and ready for clinical use.

Direct physician access

Provide your referring community with secure access in seconds to patients' imaging and reports in full diagnostic quality, all in one consolidated account.

Use Cases

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Prior imaging

Proactively retrieve and ingest prior exams from any HIEs or external image exchanges, without staff intervention.

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Urgent cases

Easily retrieve or transfer patients' records during urgent medical events.

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Legal requests

Manage legal requests with secure transfers and a clear audit trail for compliance.

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Patient access

Give patients direct access to their imaging records, with AI-powered education tools.

100%

elimination of CDs and burner equipment*

75%

reduction in ingestion time**

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HIPAA-compliant and SOC2-certified

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Free your team to focus on care, not clicks

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A smiling healthcare clerk works at his desktop computer while sparkle icons and status pills float around him, reading: processing referral, scheduling patient and fulfilling image request. A smiling healthcare clerk works at his desktop computer while sparkle icons and status pills float around him, reading: processing referral, scheduling patient and fulfilling image request.

Sources

* Based on provider results with Provider Image Exchange and Patient Engagement solutions.

** Based on 2025 provider impact data.