Reading Room Assistant
A reading room that runs 24/7: every urgent study read, every referring provider call answered, every critical finding closed.
Over a decade of experience and trusted by 900+ healthcare organizations
The impact of a 24/7 reading room assistant with PocketHealth
Never let an urgent case sit unread on your worklist across any site
Free clinical staff from phone tag and chasing records through the EMR
Cover the reading room around the clock without adding headcount
Never let an urgent case sit unread on your worklist across any site
Free clinical staff from phone tag and chasing records through the EMR
Cover the reading room around the clock without adding headcount
Key capabilities
Inbound call triage and routing
Answers the reading room line 24/7, identifies whether the caller needs the first available radiologist or the one who read the study, and routes only the calls that need a radiologist, resolving status questions itself and finding coverage when a reader is off shift.
Urgent worklist monitoring
Continuously watches your worklist across every site. The moment an urgent study appears, like a code stroke, it alerts the group chat, confirms a radiologist has it, and keeps alerting until one is claimed, so nothing sits unread.
Critical-finding closed-loop
When a radiologist flags a critical result, it locates the ordering provider, calls and pages while the radiologist moves on, and holds the loop open until it connects live or on callback, following your results-communication SOP and escalating to a human when needed.
24/7 in-chat coverage
Runs on its own EMR account and phone line and lives in the radiologists' group chat under its own name. Radiologists message it like a teammate, with no new dashboards, and anything it can't resolve it escalates in the chat on a timer.
“My goal was always to redeploy our team to higher-value work, the kind of work that genuinely moves the needle for patients.”
99%+
Referral parsing accuracy
4.5/5
Patient booking rating
Purpose-built around how your teams actually work
Automates work within your standard operating procedures, acting like an extra set of hands, not a new system.
End-to-end workflow automation
Orchestrate full workflows across systems, replacing point solutions and manual workarounds.
Configurable AI teammates
Adapt healthcare-trained agents to your systems, sites and policies, so they operate seamlessly, like your best staff.
Outcome based pricing
Pricing aligned to your outcomes. You only pay when the work actually gets done, not per user, not per attempt.
Works with your systems
Works across your existing EMR, PACS, referral intake, pre-authorization and telephony systems, so every workflow feels native and is automatically logged.
End-to-end workflow automation
Orchestrate full workflows across systems, replacing point solutions and manual workarounds.
Configurable AI teammates
Adapt healthcare-trained agents to your systems, sites and policies, so they operate seamlessly, like your best staff.
Works with your systems
Works across your existing EMR, PACS, referral intake, pre-authorization and telephony systems, so every workflow feels native and is automatically logged.
Outcome based pricing
Pricing aligned to your outcomes. You only pay when the work actually gets done, not per user, not per attempt.
Secure and reliable
- Infrastructure designed to scale
- DICOM, FHIR, HL7 and OAuth2.0 protocols
- Seamlessly integrates with PACS/RIS/EHR
- HIPAA-compliant and SOC2-certified
