Patient Engagement
Unlock better care experiences for patients with self-serve imaging access, secure sharing and AI-powered education tools.
Over a decade of experience and trusted by 900+ healthcare organizations
The operational impact of AI-led patient engagement
Improve satisfaction and retention
Provide patients and referring physicians with fast, secure imaging access, increasing patient retention and protecting referral revenue.
Increase care adherence
Empower patients with clarity and confidence through AI-enabled education tools and personalized follow-up communications.
Deliver measurable efficiencies and savings
Reduce CD dependencies, administrative tasks and inbound patient calls with self-serve patient release workflows, generating immediate time and cost savings.
Improve satisfaction and retention
Provide patients and referring physicians with fast, secure imaging access, increasing patient retention and protecting referral revenue.
Increase care adherence
Empower patients with clarity and confidence through AI-enabled education tools and personalized follow-up communications.
Deliver measurable efficiencies and savings
Reduce CD dependencies, administrative tasks and inbound patient calls with self-serve patient release workflows, generating immediate time and cost savings.
“PocketHealth’s patient engagement tools help patients understand their results and have better conversations with their doctors.”
$200K annual cost savings
100% elimination of CDs
“When we stopped burning CDs, not only has it allowed us to redirect staff to more important tasks, but it also means not turning a patient away.”
100% elimination of CDs
2 FTEs redirected to frontline work
“PocketHealth is not only user-friendly but from an IT perspective I don’t have to touch it at all. That’s a big deal.”
100% elimination of CDs
<6 week implementation time
100%
elimination of CDs and burner equipment*
50%
of patients avoided a call to their hospital or clinic because of PocketHealth**
Sources
* Based on provider results with Provider Image Exchange and Patient Engagement solutions.
** Annual savings estimated by URMC after adopting Image Exchange and Patient Engagement solutions.