Appointment Readiness
Reduce no-shows and patient confusion with automated, personalized appointment outreach
Over a decade of experience and trusted by 900+ healthcare organizations
The impact of appointment readiness with PocketHealth
Reduce no-shows and late cancellations
Ensure patients arrive exam-ready
Reduce inbound calls and front-desk rework
Reduce no-shows and late cancellations
Ensure patients arrive exam-ready
Reduce inbound calls and front-desk rework
Key capabilities
Event-driven orchestration
Trigger the right message at each step using EMR/RIS events and business rules to reduce no-shows and manual follow-up.
Exam-specific content
Tailor instructions and intake by modality and site so patients arrive prepared and appointments start on time.
Channel-flexible messaging
Deliver confirmations, prep, reminders and follow‑ups via SMS, voice and email to improve engagement and response rates.
Two-way engagement
Capture replies, resolve common requests and route exceptions with context to reduce staff rework.
“Staff are happier. We’re hearing positive things from patients and from colleagues who’ve been patients here themselves.”
+20%
faster referral-to-appointment
~$250K
annual cost savings
Purpose-built around how your teams actually work
Automates work within your standard operating procedures, acting like an extra set of hands, not a new system.
End-to-end workflow automation
Orchestrate full workflows across systems, replacing point solutions and manual workarounds.
Configurable AI teammates
Adapt healthcare-trained agents to your systems, sites and policies, so they operate seamlessly, like your best staff.
Outcome based pricing
Pricing aligned to your outcomes. You only pay when the work actually gets done, not per user, not per attempt.
Works with your systems
Works across your existing EMR, PACS, referral intake, pre-authorization and telephony systems, so every workflow feels native and is automatically logged.
End-to-end workflow automation
Orchestrate full workflows across systems, replacing point solutions and manual workarounds.
Configurable AI teammates
Adapt healthcare-trained agents to your systems, sites and policies, so they operate seamlessly, like your best staff.
Works with your systems
Works across your existing EMR, PACS, referral intake, pre-authorization and telephony systems, so every workflow feels native and is automatically logged.
Outcome based pricing
Pricing aligned to your outcomes. You only pay when the work actually gets done, not per user, not per attempt.
Secure and reliable
- Infrastructure designed to scale
- DICOM, FHIR, HL7 and OAuth2.0 protocols
- Seamlessly integrates with PACS/RIS/EHR
- HIPAA-compliant and SOC2-certified
