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Provider Communications

Keep referring physicians informed and requisitions moving forward, automatically.

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Over a decade of experience and trusted by 900+ healthcare organizations

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The impact of automated provider communications with PocketHealth

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Strengthen relationships with referring physicians

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Reduce lost follow-ups and delayed exams

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Eliminate manual status checks and outreach

  • Strengthen relationships with referring physicians

  • Reduce lost follow-ups and delayed exams

  • Eliminate manual status checks and outreach

Key capabilities

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Urgent results routing

Routes STAT and urgent results to the correct referrer, tracks acknowledgment and escalates if no response.

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Referral and booking visibility

Automatically shares referral milestones and booking updates to reduce status calls and manual follow-ups.

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Referrer escalations

Alerts referrers when patients can’t be reached or decline so they can intervene before referrals fall through the cracks.

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Incomplete referral cleanup

Detects missing or unclear referral details and requests corrections to prevent intake backlogs.

Michael Reinkober Chief Executive Officer

“My goal was always to redeploy our team to higher-value work, the kind of work that genuinely moves the needle for patients.”

99%+ Referral parsing accuracy
4.5/5 Patient booking rating
Read the customer story
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Purpose-built around how your teams actually work

Automates work within your standard operating procedures, acting like an extra set of hands, not a new system.

End-to-end workflow automation

Orchestrate full workflows across systems, replacing point solutions and manual workarounds.

Diagram showing Conductor end-to-end workflow automation connecting EHR, PACS, referral intake, and telephony systems

Configurable AI teammates

Adapt healthcare-trained agents to your systems, sites and policies, so they operate seamlessly, like your best staff.

Outcome based pricing

Pricing aligned to your outcomes. You only pay when the work actually gets done, not per user, not per attempt.

Works with your systems

Works across your existing EMR, PACS, referral intake and telephony systems, so every workflow feels native and is automatically logged.

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Secure and reliable

  • Infrastructure designed to scale
  • DICOM, FHIR, HL7 and OAuth2.0 protocols
  • Seamlessly integrates with PACS/RIS/EHR
  • PHIPA-compliant and SOC2-certified

Learn more

Free your team to focus on care, not clicks

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A smiling healthcare clerk works at his desktop computer while sparkle icons and status pills float around him, reading: processing referral, scheduling patient and fulfilling image request. A smiling healthcare clerk works at his desktop computer while sparkle icons and status pills float around him, reading: processing referral, scheduling patient and fulfilling image request.