Automate the administrative work that surrounds every exam, from referral to follow-up, so your team can focus on care, not clicks.
Redeploy staff to higher-value, in-person tasks. AI teammates handle every click, call and data entry task reliably and at scale.
Stop losing exams to slow intake. AI teammates process referrals the moment they arrive, verifying coverage and booking patients without staff intervention.
Give patients direct imaging access, AI-powered education tools, personalized prep and follow-up communications that reduce no-shows and keep patients returning to your centre.
Redeploy staff to higher-value, in-person tasks. AI teammates handle every click, call and data entry task reliably and at scale.
Stop losing exams to slow intake. AI teammates process referrals the moment they arrive, verifying coverage and booking patients without staff intervention.
Give patients direct imaging access, AI-powered education tools, personalized prep and follow-up communications that reduce no-shows and keep patients returning to your centre.
“My goal was always to redeploy our team to higher-value work, the kind of work that genuinely moves the needle for patients.”
“For our staff, PocketHealth offers efficiency. For our patients, it means they can call after hours and actually get help and answers instead of waiting until the next business day.”
“Our call centres are overwhelmed. Every missed call is a patient we might lose. PocketHealth lets us pick up every call, book around the clock and frees our team for the conversations that actually need a person.”
Accurately reads every referral, structured or unstructured. Checks for completeness, validates coverage and confirms exam eligibility, then creates the order automatically, so nothing falls through the cracks.
Texts and calls patients in their preferred language, 24/7. Answer questions naturally, in real time and books right inside your EMR or RIS for an experience that feels effortless on both sides.
Sends every patient the right message at the right time, by call, text or email: confirmations, reminders, prep instructions, questionnaires and follow-up. Patients show up prepared and on time.
Answers, triages, transfers and books end-to-end, around the clock. No more abandoned calls or overflowing voicemail inboxes, just patients getting through the first time.
Automates STAT alerts and referral updates for referrers, tracking acknowledgment, flagging incomplete referrals and escalating when a patient can't be reached, for better continuity of care.
Automates image release and proactively retrieves and ingests external records into your PACS, so imaging follows the patient and care never stalls because of a missing record.
Gives patients direct access to their imaging records, secure sharing and AI-powered education tools that help them understand their results, so they stay on track with their care.
*Based on projected savings at a large Canadian health care provider.
