The Globe and Mail: How Toronto’s PocketHealth learned to sell technology to cash-strapped Canadian hospitals
March 31, 2022Read More
PocketHealth’s innovative technology platform makes it easy for patients to access, share and take control over their own medical information.
Just as major legal and regulatory changes in financial services led to the emergence of innovative new fintech companies in the 2010s, healthcare is undergoing unprecedented disruption and transformation.
PocketHealth is excited to be among a new wave of healthtech companies helping to modernize healthcare and improve the experience for patients and providers.
“We often meet patients at a vulnerable point in their care journey - when it's critical to have informed discussions with their medical team. We take this responsibility very seriously.”
Co-Founder & Chief Executive Officer
“Rishi and I grew up wanting to make an impact and achieve something meaningful. At PocketHealth we’re doing just that by empowering patients in their healthcare journeys.”
Co-Founder & Chief Technology Officer
In 2014, our CTO, Harsh Nayyar, injured his ankle while playing tennis, requiring an MRI at the local hospital. When he was handed a CD-ROM of his imaging to give to his doctor, he was shocked to discover that this was still common practice in healthcare – a field at the forefront of technological advancements.
X-rays, ultrasounds, CT scans, MRIs and other imaging assets are essential for diagnosing, treating and soliciting second opinions. Yet at a time where patients are at their most vulnerable, often embarking on a long-term care journey, they find themselves in frustrating records release expeditions. These range from in-person visits, lack of access to outdated CD-ROM hardware and locked image-sharing networks.
Together, Harsh and his brother Rishi, our CEO, co-founded PocketHealth – the first patient-driven image sharing platform that enables patients and healthcare providers to seamlessly and securely access and share medical imaging and diagnostic reports with anyone, anywhere and across any network. The platform is now used by over 500 healthcare provider sites and we are rapidly onboarding new sites across North America.
PocketHealth signed its first healthcare providers in Toronto, Canada in 2016, and is now implemented at 90% + of hospitals and imaging centers in the province of Ontario. We are expanding rapidly across Canada and the United States.
More than 2 million diagnostic images shared on PocketHealth every day
Implemented at 600+ hospitals and imaging centers
Adopted by more than 1 million patients across North America.
We are responsible for helping save lives and are dedicated to improving the health of others, so we lead by example with a positive work-life balance.
We get up every morning to support our patients. We focus on delivering outstanding support to our users by thinking and acting decisively, with empathy and urgency. We never leave our customers hanging.
We execute with excellence and make decisions that make sense today, yet still make sense tomorrow. We are forward-thinking and focus on building a sustainable foundation that enables us to thrive, grow and manage whatever comes our way.
Our mission to improve the healthcare system for patients and providers has attracted a team of empathetic, collaborative and mission-driven employees. They have been instrumental in helping us achieve rapid growth and making PocketHealth a great place to work.
Chief Executive Officer
We’re very fortunate to work with a talented and dedicated team who care about the tools that we are building to empower patients on their healthcare journeys.
Chief Technology Officer
The chance to be a part of a growing organization while working on a product that genuinely helps people every day is incredibly invigorating and rewarding. It’s a pleasure to work with such a talented, collaborative, and committed team.
Vice President Operations
I love building something that is so tangible and immediately useful, that I can see it being used every day by patients and healthcare providers in my own community, and across the country.
Senior Software Engineer
I love that we, as employees, are able to make an immediate and significant impact in people’s lives, and see the benefit that our work has today instead of a few years from now.
Head of Product Marketing
People, product and professional development are what drew me to work at PocketHealth. Collaborating with such a talented and driven group of people on a product that is so impactful is a rare find.
Senior Manager Implementation
I really like working within a culture that promotes a growth mindset. Colleagues are open and committed to developing themselves and each other which makes every day enjoyable and rewarding.
Senior Software Engineer
Having experienced firsthand some of the challenges PocketHealth is solving in healthcare, I’m thrilled to be part of the team that helps improve clinical processes for patients and providers across North America.