PocketHealth Launches MyCare Navigator

MyCare Navigator - PocketHealth

PocketHealth Unveils MyCare Navigator: Personalized Insights and Tools

New solution prompts patients with follow-up recommendations, personalized questions to ask their doctor, and health screening tools, keeping them engaged with their healthcare provider

TORONTO, November 15, 2023 – PocketHealth, the leading patient-centric image exchange, today announced the launch of MyCare Navigator, an advanced tool within PocketHealth to give patients a deeper understanding of their healthcare and next steps to keep that journey on-track. 

MyCare Navigator strengthens patient-provider connections by encouraging follow-up adherence, improving communication, and offering health screening tools to keep patients engaged and actively involved. PocketHealth streamlines healthcare operations by saving staff time, lowering operational costs and fostering lasting patient relationships.

“Today, healthcare providers recognize the significant impact of effective patient-provider communication on patient satisfaction and engagement,” said Rishi Nayyar, Co-Founder & CEO of PocketHealth. “Patients who have better communication with their doctors are more likely to be satisfied with their care, share relevant information for accurate diagnoses, follow medical advice, and adhere to prescribed treatments.”

MyCare Navigator appears in a patient’s PocketHealth account when they are viewing their imaging or report, and equips them with the knowledge and resources they need to take control of their health.

MyCare Navigator Features

  • Ask My Doctor gives patients personalized questions to discuss with their physicians, tailored to the content in their medical reports. Ask My Doctor equips patients with the confidence and tools to engage in critical conversations about their health, while making the most of the limited time they have available with their healthcare provider.

  • Follow-Up Navigator is a powerful feature that identifies and extracts any follow-up recommendations that are contained within the report and surfacing them to the patient. When a follow-up recommendation is indicated in their report, patients will also be notified within MyCare Navigator, making patients promptly aware of important next steps to manage their health. 
  • Bone Health Screening, offers eligible patients a proactive assessment of their clinical risk for osteoporosis. Using a clinically validated tool known as Rho, it provides users with a personalized score, ranging from 1 to 10, that indicates their risk of low bone mineral density. Additionally, patients receive a comprehensive report with lifestyle and treatment recommendations to maintain optimal bone health.

“By offering screening tools like Bone Health Screening within MyCare Navigator, PocketHealth aims to encourage early clinical risk assessments, enabling timely initiation of treatment and prevention strategies,” added Nayyar. “Image exchange is a crucial link between patients and providers, and we are dedicated to enhancing the patient’s healthcare experience, while providing increased value for providers.”

About PocketHealth

PocketHealth is the first patient-centric image sharing platform, empowering patients with fast access, easy sharing and permanent, secure storage of their medical imaging and reports. By eliminating any network image-sharing dependencies, PocketHealth seamlessly integrates into healthcare systems and creates efficiencies and cost savings for providers while putting patients in control of their healthcare journey. PocketHealth is trusted by over 600 hospitals and imaging centers across North America, and is being used by more than 1.5 million patients. Learn more at


Learn more about MyCare Navigator today.

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