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PocketHealth vs. Legacy Image Exchange Vendors

Expect more from your enterprise image exchange. Transform image sharing by driving patient engagement and retention, while generating efficiency and savings.

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Medical professional using PocketHealth on his tablet

87%

of patients are more likely to return to a provider because they offer PocketHealth.*

Comparing PocketHealth and Legacy Image Exchange Solutions

Attract, Engage and Retain your Patient Community Better

PocketHealth LogoPocketHealth Symbol Legacy Solutions
Patients can view imaging and reports online or download for offline use Included Included
AI-powered tools to help patients understand their imaging results better Included Not Included
Alert patients about follow-up recommendations in their report Included Not Included
Provide personalized questions to ask their doctor based on their report Included Not Included
Patients can share full-diagnostic quality imaging through email, fax, printed pages and more Included Not Included
Only Email
Let patients store imaging and non-imaging records Included Not Included
Only Imaging records
Automated patient enrollment and identity verification Included Not Included
Provide an integrated care experience with pre and post appointment communication Included Not Included

Enable Seamless Record Exchange between Providers, Physicians and Patients

PocketHealth LogoPocketHealth Symbol Legacy Solutions
Image sharing and retrieval with sites part of the vendor's ecosystem Included Included
Automated routing of exams with data normalization Included Included
Exchange imaging with competing networks, and to and from any vendor's image exchange gateway Included Not Included
Network restrictions and delays
Signed patient consent & indemnification of provider prior to release Included Not Included
Tailored UI and simplified workflows for each type of user Included Not Included
Fulfill legal requests with a digital, no-network solution & a complete audit trail Included Not Included
Reliance on CDs

Easy Implementation & Industry Leading Support

PocketHealth LogoPocketHealth Symbol Legacy Solutions
Support in English, Spanish and French for outside providers, staff and patients Included Not Included
Only English
Customized communication assets for each provider and tailored staff training sessions for zero change management Included Not Included
Largest team dedicated to image exchange in North America Included Not Included

Unlock More Efficiencies and Savings

PocketHealth LogoPocketHealth Symbol Legacy Solutions
Eliminate CD burning for all use cases, organization-wide Included Not Included
CDs used for out-of-network sharing and legal requests
Electronic delivery and tracking of women's health & lung cancer screening lay letters Included Not Included
Reliance on physical mail
Largest team dedicated to image exchange in North America Included Not Included
Download a PDF of the comparison chart

1.5M+

Patients

800+

Hospitals and clinic
deployments

4.2

4.2 star rating

850+ reviews

Ready to elevate your image exchange solution?

Get started with PocketHealth.

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Female medical professional assessing x-ray imaging

*Source: PocketHealth patient survey (April 2023)

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