Access Your Medical Imaging with Yukon Hospitals & PocketHealth
Take control of your healthcare journey today.
Access My RecordsMedical imaging services offered
- X-Ray
- CT Scan
- MRI
- Ultrasound
- Mammogram
- Fluoroscope
Location details
5 Hospital Road
Whitehorse, YT
Y1A 3H7
Hospital hours are 24/7, clinic times may vary
The hospital entrance is on Hospital Road. Public transportation is available via rideshare apps or Whitehorse Transit 2 bus.
Wheelchair-accessible entrance, parking lot & washroom
X-ray (radiography)
Computed Tomography (CT)
Magnetic Resonance Imaging (MRI)
Ultrasound
Mammography (screening and diagnostic)
Fluoroscopy (special procedures)
Additional Information
There is free designated parking areas for visitors and patients. This is located on the left side of Hospital Road as you face the hospital. The right side is for RV parking. There are also patient drop off areas with short-term parking or the dedicated parking area for therapeutic appointments, located by the Thomson Centre.
PocketHealth and Yukon Hospitals: empowering you with image access
In collaboration with Yukon Hospitals, PocketHealth grants you access to your medical imaging records, so you can proactively participate in your healthcare journey. This includes:
- Securely storing your imaging records, reports and other health records permanently
- Sharing of imaging records to keep your entire health team up to date
- Better understanding of reports leading to more productive conversations with your doctor
- Accessing preventative health screening tools and custom insights to stay on top of follow-ups
How to access your imaging records
PocketHealth provides easy access to view, share and store your medical imaging records from Yukon Hospitals so you can get involved in your own care.
Access My RecordsAbout Yukon Hospitals
Part of Yukon Hospitals, Whitehorse General Hospital is an important patient care provider for 24/7 emergency services, surgical care, cancer specialists, laboratory testing and advanced diagnostic imaging services. They also provide the region’s top acute care center among other specialties.
Many imaging services are covered by the Yukon Health Care Insurance Plan, however, they frequently require a requisition or referral from a physician to be covered. There may be exceptions for certain types of appointments or circumstances so it is recommended to ask about any fees or requirements when scheduling your appointment.
Whitehorse General Hospital facilities typically send patient results to their referring physician within a week of the appointment, after their trained radiologists review them, if not sooner. For quicker access, you can use PocketHealth to easily view and share your results, often before your follow-up appointment.
To be covered by insurance, most imaging services require a requisition or referral from a doctor. Some services may be scheduled without a referral, with the patient paying out-of-pocket. However, if you are over 40 and don’t have breast health concerns, you can self-refer for a screening mammogram.
Magnetic resonance imaging (MRI) is a method that uses magnetic fields and radio waves to capture images of a patient’s internal structures and organs. The MRI machine temporarily moves the patient’s protons out of alignment. As the protons realign, the subsequent release of energy is measured by a computer and converted into images. Because MRIs use strong magnets, they are generally not recommended for patients with metallic implants.
CT (computed tomography) scans use multiple low-dose X-rays to produce detailed, cross-sectional images. These images are then combined to create a 3D scan that provides in-depth views of internal tissues and structures, such as bones and organs. CT scans are well-suited for quick imaging, and they don’t require patients to remain still for long periods. They are also a good alternative for patients with metallic implants who may not be suitable candidates for the magnetic properties of MRIs.
Overall, CT scans excel at showing bones and other aspects of the skeletal system, while MRIs provide better details of soft tissues, such as tendons, ligaments and muscles.
You can learn more about the differences between PET, CT and MRI scans here.
The hospital’s main switchboard phone number is 867-393-8700. Otherwise, here is a list of the individual clinics and facilities with their contact numbers.