Automate the entire non-clinical journey with agentic AI
Intelligent workflow automation that helps teams focus on care, not clicks.
Trusted by 900+ top providers
Improve access. Enhance care.
Intelligent solutions for every workflow
Conductor
Transform your operations with coordinated AI agents that read documents, call patients and complete every non-clinical task from start to finish.
“By reducing both the number of reminder calls and time spent on each, we avoided approximately $110K in potential annual operating costs.”
Lindsay Lankin
Director of Patient Access and Logistics Services
Image Exchange
Modernize your image exchange with an adaptable, automation-first platform that connects every workflow—eliminating CDs and manual workarounds.
“It was a lot less expensive to implement. And it’s just been a huge benefit from both a patient and organization perspective.”
Dawn-Marie King
Senior Director of Laboratory Medicine and Medical Imaging
Patient Connect
Improve patient retention, while reducing staff intervention with self-serve imaging access, AI-enabled education tools and personalized follow-up management.
“The benefit of providing immediate access to patients is that they have their imaging wherever they are. It's a safety net for the patient.”
Shaun Smith
Business Manager of Diagnostic Services
Discover the power of intelligent end-to-end automation
Minimize labour and operational costs
Eliminate repetitive, manual workflows to reduce labour and operational costs, freeing up staff for higher-value work.
Accelerate care delivery
Reduce bottlenecks across the care journey with seamless intake, 24/7 AI scheduling and personalized communications that reduce delays and no-shows.
Improve patient outcomes
Enable earlier access to care through automated requisition processing, while AI-enabled education tools help patients better understand and stay engaged during treatment.
Minimize labour and operational costs
Eliminate repetitive, manual workflows to reduce labour and operational costs, freeing up staff for higher-value work.
Accelerate care delivery
Reduce bottlenecks across the care journey with seamless intake, 24/7 AI scheduling and personalized communications that reduce delays and no-shows.
Improve patient outcomes
Enable earlier access to care through automated requisition processing, while AI-enabled education tools help patients better understand and stay engaged during treatment.
Secure and reliable
- Infrastructure designed to scale
- DICOM, FHIR, HL7 and OAuth2.0 protocols
- Seamlessly integrates with PACS/RIS/EHR
- PHIPA-compliant and SOC2-certified
How PocketHealth supports your staff
- Eliminate manual workarounds and CD burning with full task automation, from referral to patient follow-up, decreasing operational costs and reducing FTEs.
- Save staff time during day-to-day operations, including releasing records and retrieving priors.
- Empower patients to take control of their records with faster, easier access to imaging—alleviating staff burden.
87% of decision-makers view reducing operating costs and improving patient satisfaction as top concerns.*
- Streamline referral management by automating intake and routing, ensuring requisitions are received, parsed and scheduled without manual intervention.
- Simplify the appointment booking process with 24/7 scheduling via conversational AI voice calls and SMS.
- Strengthen care coordination and adherence with appointment reminders and prep instructions shared via automated voice calls and SMS, AI-enabled education tools and personalized follow-ups.
87% of decision-makers view improving patient satisfaction as a top concern.*
- Reduce support tickets and manual troubleshooting by automating staff, patient and provider workflows.
- Integrate seamlessly across existing EHR, PACS, referral intake, pre-authorization and telephony systems with a single, vendor-neutral platform.
- Scale securely with SOC2 and PHIPA compliance, backed by ten years of AI-deployment experience at 900+ health systems.
82% of decision-makers view data security and privacy as top concerns.*
- Decrease staff workload by automating the release of information for patient and provider requests—eliminating the need to chase missing documentation or follow-ups.
- Minimize the risk of errors by automating patient data matching and validation across systems, preventing misfiled or incomplete records.
- Maintain audit readiness and simplify compliance reporting with automated logging that tracks actions in real-time, ensuring transparency and accountability.
93% of decision-makers want solutions that are easy to use and streamline staff workflows.*
- Instantly view and download images in full diagnostic quality.
- Speed up care delivery from receipt to order creation with automated requisition processing.
- Eliminate lost, corrupt or incomplete studies and prevent unnecessary repeat imaging.
86% of decision-makers view improving physician satisfaction as a top concern.*
Radiology
- Eliminate manual workarounds and CD burning with full task automation, from referral to patient follow-up, decreasing operational costs and reducing FTEs.
- Save staff time during day-to-day operations, including releasing records and retrieving priors.
- Empower patients to take control of their records with faster, easier access to imaging—alleviating staff burden.
87% of decision-makers view reducing operating costs and improving patient satisfaction as top concerns.*
Central Intake
- Streamline referral management by automating intake and routing, ensuring requisitions are received, parsed and scheduled without manual intervention.
- Simplify the appointment booking process with 24/7 scheduling via conversational AI voice calls and SMS.
- Strengthen care coordination and adherence with appointment reminders and prep instructions shared via automated voice calls and SMS, AI-enabled education tools and personalized follow-ups.
87% of decision-makers view improving patient satisfaction as a top concern.*
IT & PACS
- Reduce support tickets and manual troubleshooting by automating staff, patient and provider workflows.
- Integrate seamlessly across existing EHR, PACS, referral intake, pre-authorization and telephony systems with a single, vendor-neutral platform.
- Scale securely with SOC2 and PHIPA compliance, backed by ten years of AI-deployment experience at 900+ health systems.
82% of decision-makers view data security and privacy as top concerns.*
Health Information Management
- Decrease staff workload by automating the release of information for patient and provider requests—eliminating the need to chase missing documentation or follow-ups.
- Minimize the risk of errors by automating patient data matching and validation across systems, preventing misfiled or incomplete records.
- Maintain audit readiness and simplify compliance reporting with automated logging that tracks actions in real-time, ensuring transparency and accountability.
93% of decision-makers want solutions that are easy to use and streamline staff workflows.*
Referring Physicians
- Instantly view and download images in full diagnostic quality.
- Speed up care delivery from receipt to order creation with automated requisition processing.
- Eliminate lost, corrupt or incomplete studies and prevent unnecessary repeat imaging.
86% of decision-makers view improving physician satisfaction as a top concern.*
$100K in annual savings 
50%+
decrease in clerical labour costs**
54%
of patients scheduled a follow-up after seeing it in PocketHealth***
Automate the non-clinical journey from start to finish
Sources
* 2024 survey of 202 decision-makers from hospitals and imaging centres across North America.
** Based on projected savings at a large Canadian health care provider.
*** Patient-reported outcomes from PocketHealth's 2023 patient survey.