Access Your Medical Imaging with Welland Hospital & PocketHealth
Take control of your healthcare journey today.
Access My Records Take control of your healthcare journey today.
Access My Records65 Third Street
Welland, ON L3B 4W6
24 hours a day, 7 days a week. Clinic hours vary
Entrances are accessible via Plymouth Road, King Street and 4th Street. Public transit is available through Niagara Region Transit, taxi services or ride share apps.
Wheelchair-accessible entrance, parking lot & washroom
Bone Mineral Density
Computed Tomography (CT)
General Radiography (x-ray)
Interventional Radiology
Magnetic Resonance Imaging (MRI)
Nuclear Medicine
Ontario Breast Screening Program and Breast Imaging
Ultrasound
Additional Information
Parking is available through a gated system:
• Patients can use their VISA or MasterCard, swiping upon entry and exit. The same card must be used to enter and exit. No ticket is required.
• Patients can also take a ticket upon entry into the parking lot. Bring the ticket into the hospital with you – do not leave it in your vehicle. There are kiosks at the entrances, and you are encouraged to pay using VISA or MasterCard before leaving the building.
• For those with tickets, you can also use your VISA or MasterCard to pay at the exit gate. Insert your ticket into the machine, followed by your VISA or MasterCard.
• Please note that the parking system cannot take debit or debit cards.
• When parking in pay and display lots, please purchase a ticket in the machine and display it on your dashboard.
• Multi-day passes are also available to purchase
In collaboration with Welland Hospital , PocketHealth grants you access to your medical imaging records, so you can proactively participate in your healthcare journey. This includes:
PocketHealth provides easy access to view, share and store your medical imaging records from Welland Hospital so you can get involved in your own care.
Access My RecordsPart of the Niagara Health system, Welland Hospital has been serving the Niagara community for over 60 years. Still expanding and evolving, plans are underway to further enhance the hospital’s already impressive range of services. Currently, Welland offers critical and emergency care, outpatient clinics, breast screening and a variety of other health services. Its extensive diagnostic and screening imaging capabilities are particularly valuable, supported by skilled radiologists and technicians who streamline the process.
The Ontario Health Insurance Plan (OHIP) covers most imaging services with a referral. However, some services may fall under the patient’s responsibility if they don’t meet the required OHIP criteria. It may be helpful to ask the imaging clinic in advance about any possible fees.
Welland Hospital’s imaging facilities typically send patient results to their referring physician within a week of the appointment, after their trained radiologists review them. For quicker access, you can use PocketHealth to easily view and share your results, often before your follow-up appointment.
To be covered by OHIP, most imaging services require a requisition or referral from a doctor. Some services may be scheduled without a referral, with the patient paying out-of-pocket. Also, the Ontario Breast Screening Program (OBSP) often does not require a referral for screening mammograms, so long as the patient meets the recommendation requirements.
Magnetic resonance imaging (MRI) is a method that uses magnetic fields and radio waves to capture images of a patient’s internal structures and organs. The MRI machine temporarily moves the patient’s protons out of alignment. As the protons realign, the subsequent release of energy is measured by a computer and converted into images. Because MRIs use strong magnets, they are generally not recommended for patients with metallic implants.
CT (computed tomography) scans use multiple low-dose X-rays to produce detailed, cross-sectional images. These images are then combined to create a 3D scan that provides in-depth views of internal tissues and structures, such as bones and organs. CT scans are well-suited for quick imaging, and they don’t require patients to remain still for long periods. They are also a good alternative for patients with metallic implants who may not be suitable candidates for the magnetic properties of MRIs.
Overall, CT scans excel at showing bones and other aspects of the skeletal system, while MRIs provide better details of soft tissues, such as tendons, ligaments and muscles.
You can learn more about the differences between PET, CT and MRI scans here.
Welland Hospital’s main information line is 905-378-4647. Patients can contact this number to be directed to the department or clinic they are looking for.