We keep your records safe and secure

At PocketHealth, we’re committed to keeping your medical information safe. Learn how we apply multiple layers of industry-leading security practices to protect your records.

Access My Records

PHIPA and PIPEDA compliant logo and AICPA SOC logo on top of a map of Canada.

Keeping your information secure

  • Secure access to records

    All of your scans are linked to a secure personal identifier, such as your health insurance number, medicare number or OHIP card number.

  • Identity verification

    When a new exam is made available, patients are required to enter their identification details to unlock access as part of our enhanced information protection.

  • Manage access

    Take full control over access to your records, from sharing with providers to revoking credentials. Permanently remove any records you don’t want to store.

Compliant across North America

PocketHealth meets all Canadian federal and provincial health data privacy laws, including Ontario’s Personal Health Information Protection Act (PHIPA). We also support care across borders and adhere to strict U.S. federal privacy laws.

Our systems use bank-grade encryption to protect your records and are SOC 2-certified, meaning they are independently audited to ensure high levels of security, availability and confidentiality.

A smartphone screen displays an AICPA SOC logo above a PHIPA and PIPEDA compliant logo.
A smartphone screen displays an AICPA SOC logo above a PHIPA and PIPEDA compliant logo.

Get started with PocketHealth

Patient smiles in front of a maple leaf background while looking down at their phone. Patient smiles in front of a maple leaf background while looking down at their phone.