Flexible pricing plans

To upgrade your account, visit https://www.pocket.health/account. Sign in to your account and scroll down to the Subscription section. Choose between our Unlimited and Core annual plans.

To renew your membership, visit https://www.pocket.health/account. Sign in to your account and scroll down to the Subscription section and do the following:

1) If your membership has expired, choose between our Unlimited or Core membership.

2) If your Core or Unlimited membership is active, ensure that the Auto Renewal button is toggled on so your membership is renewed at the end of the expiry date.

To cancel your membership, ensure the Auto Renewal button is toggled off. Once your plan expires, your membership will be canceled.

An Unlimited membership gives you personalized insights and tools to advocate for yourself and your family's health. With this plan, you receive extra features such as:

• Get follow-up recommendation alerts
• Personalized questions to ask your doctor
• Bone Health Screening*
• Up to 4 family member profiles
• Storage for your health records including lab reports, prescriptions and vaccine receipts

*For eligible patients in select regions.

You can begin by requesting your imaging from a hospital or clinic. To make a request, visit https://www.pockethealth.com/ and enter a hospital or clinic in the search bar. Follow the prompts on the page to create your account. Select a Pockethealth membership once you receive confirmation of your imaging.

A Core plan might be a good option if you want a better understanding of your health, but if you want to receive personalized insights and tools to advocate for your health, our Unlimited plan might be a better fit. If you just want to download your imaging records or share them, the Basic plan might be the right plan for you.

PocketHealth is electronically connected to over 800 hospitals and imaging centers across North America.

Once you provide consent to a hospital or imaging center, in a few minutes, you'll receive an email that all historical exams have been added to your account. If you have a large record set, this may take up to 48 hours.

Recent exams may take longer to appear on your account. Typically, this is because an imaging report for your exam may not be written yet. This can take upwards of a week after your exam date, based on your hospital/imaging center, how specialized your exam was (and their average turnaround time) and if your hospital/imaging center puts a hold on record release for new records.

As soon as your hospital/imaging center has finalized your recent imaging exam and approved it for release, you'll receive it automatically in your account within a few minutes.

At PocketHealth, your trust is important to us. As part of our commitment to keep your medical information safe, we use the following safety protocols:

Secure Access to Results
We secure all records with bank-level encryption. All of your scans are linked to a secure personal identifier, such as your health insurance number, medicare number or OHIP card number.

2-Step Authentication
When a new exam is made available, you're required to enter your identification details to add your exam as part of our enhanced information protection.

Managing Access
You get full control over access to your records, from sharing with providers to revoking credentials. You can also permanently remove any records you don't want to store.