Appointment Reminders Deliver integrated patient care from start to finish
Engage patients every step of the way, with automated booking confirmations, pre-appointment instructions and post-visit surveys.
PocketHealth is the solution of choice for 900+ top providers
Reduce no-shows by 34%* with appointment reminders
Increase staff efficiency
Minimize losses from missed appointments while reducing costs and staff time spent on follow-up calls and manual processes.
Reach every patient
Connect with all patients—even those who haven’t signed up for your patient portal.
Improve care outcomes
Prepare patients ahead of appointments to reduce no-shows and ensure high-quality imaging for diagnostic precision.
Increase staff efficiency
Minimize losses from missed appointments while reducing costs and staff time spent on follow-up calls and manual processes.
Reach every patient
Connect with all patients—even those who haven’t signed up for your patient portal.
Improve care outcomes
Prepare patients ahead of appointments to reduce no-shows and ensure high-quality imaging for diagnostic precision.
“The reduction in the number of manual reminder calls staff needed to make, along with the time spent per call, helped us avoid approximately $110K in potential annual operating costs.”
Lindsay Lankin
Director of Patient Access and Logistics Services at Mackenzie Health
Features and functionality
Pre-appointment
Booking confirmation
Send patients an SMS at the time of booking to confirm their appointments, reducing the cost and effort associated with manual calls.
Pre-appointment
Reminder messages
Send patients exam prep instructions via personalized email, SMS and voice reminders ahead of their appointment, decreasing the risk of no-shows.
Post-appointment
Seamless imaging records access
Provide patients with fast, easy access to their imaging records through Patient Connect. Plus, help patients understand their health with intelligent patient engagement tools.
Post-appointment
Post-appointment surveys
Send patients provider-hosted surveys after their appointment and streamline patient feedback collection.
Easily manage and track appointments
Receive appointment status updates directly in your EHR or use a PocketHealth-provided dashboard for real-time tracking.
Keep patients on track throughout their care journey
Sources
* Based on results achieved at a large health system with a 600,000 annual imaging volume.