Conductor Automate every clerical task with agentic AI

Transform your operations with coordinated AI agents that read documents, call patients and complete every non-clinical task from start to finish—so your team can focus on care, not clicks.

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PocketHealth is the solution of choice for 900+ top providers

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Discover the impact AI brings to your back office

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Cut administrative labor in half*

Redeploy staff to higher-value, in-person tasks. Conductor AI agents handle every click, patient call, data entry, scheduling and follow-up task—reliably and at scale.

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Eliminate intake bottlenecks

Speed up patient ingestion with AI agents that immediately process and act on referrals—engaging patients early to prevent delays and missed appointments.

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Reduce patient leakage

Keep patients in-network by using AI agents to create proactive and responsive care experiences that help patients stay engaged at every step.

50%+

decrease in clerical labor costs*

34%+

reduction in no-shows**

Features and functionality

Built from PocketHealth's experience with millions of patient interactions, Conductor doesn't just automate individual tasks—it completes even your most nuanced clerical workflows.

AI requisition processing

Automatically process faxed and digital requisitions from receipt to order creation with Conductor's powerful Vision Agent.

Automated scheduling

Meet patients where they are with 24/7 AI scheduling available across multiple channels, including conversational SMS and voice calls.

Intelligent patient communication

Deliver multi-touch, personalized messages and prep instructions from any trigger event via automated voice calls and SMS.

Inbound call center

Provide patients access to an always-on, intelligent, call center that answers, schedules and triages every patient call—24/7, in multiple languages.

Custom workflow automation

Create and deploy automations for any repetitive, labor-intensive workflow across the organization.

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“The time and resources saved have helped us redirect our efforts towards providing better care to our patients.”

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Michael Reinkober
CEO of Clear Medical Imaging

Why choose Conductor?

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Works with your systems

Works across your existing EHR, PACS, referral intake, pre-authorization and telephony systems, so every workflow feels native and is automatically logged.

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Communicates naturally

Understands nuanced patient context and supports multi-channel AI scheduling via SMS and voice calls—meeting patients wherever they are.

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Built for customization

Mirrors the exact steps your staff already take using flexible, infinitely customizable automations that work exactly the way you do.

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Meets the highest safety standards

HIPAA- and SOC2-compliant, backed by ten years of AI-deployment experience at 900+ health systems.

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No-risk implementation

With outcome-based pricing, you only pay when automated tasks are successfully completed.

Put agentic AI to work in your back office

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Sources

* Based on projected savings at a large regional healthcare provider.

** Based on results achieved at a large health system with a 600,000 annual imaging volume.