Unlocking the Agentic AI Opportunity in Healthcare Operations

Healthcare AI has advanced rapidly, but much of the work that slows care remains manual, fragmented and heavily dependent on human coordination. From referral intake and schedule to patient communications, staff spend hours navigating disconnected systems and handoffs.

Agentic AI is beginning to change that.

In a recent episode of Podnosis, Rishi Nayyar, Co-Founder and CEO of PocketHealth, sits down with Anastassia Gliadkovskaya of Fierce Healthcare to discuss how agentic AI is transforming healthcare operations by automating non-clinical workflows end-to-end—working within the systems teams already use, without disrupting existing processes.

Unlike traditional point tools, agentic AI can orchestrate work across systems, handle exceptions and complete tasks autonomously. The result: reduced administrative burden, fewer handoffs and more time for teams to focus on direct patient care.

Listen to the full Podnosis episode below to hear Rishi’s perspective on why healthcare operations offer the most practical path to deploying agentic AI.