Deleting my PocketHealth account

To permanently delete your PocketHealth account and all associated records, visit https://www.pocket.health/account and follow the steps below.

1. Sign in to your account and select the name icon.
2. Scroll down to Data and Privacy. Under “Delete Account” select Delete and follow the prompts to complete deletion.

If you are deleting your PocketHealth account to join a family member’s account, please reach out to our Patient Support Team at [email protected].

If you are having trouble accessing your records, please contact us.

Saving your records to your computer

To back up your imaging records on your computer, please use the steps below:

1. Login here: https://www.pocket.health/login
2. Select “Share My Records”
3. Select “Download Options” in the top right corner. If there are multiple patients within an account, use the modify option to select one patient at a time.
4. Select “USB” to download all the records on your account to your computer