Flexible pricing options

You can upgrade your account at any time by visiting https://www.pocket.health/account. Log in to your account and scroll down to the Subscription section. Choose between the Unlimited and Core annual plans. Upgrades take effect immediately, so you can access any new features right away.

To renew your subscription, visit https://www.pocket.health/account. Log in to your account and scroll down to the Subscription section

If your subscription has expired, choose between Unlimited or Core.

If your Core or Unlimited subscription is active, ensure that the Auto Renewal button is toggled on so your subscription is renewed by the expiry date.

You can cancel your subscription at any time. When you toggle off the Auto Renewal button, your account will automatically return to the Basic plan when your current subscription ends. You’ll still be able to access and share your records by download or fax, free of charge.

An Unlimited plan gives you access to the following personalized insights and tools to advocate for yourself and your family's health:

• In-depth explanation of your imaging report
• Organs and bones highlighted in your imaging**
• Any follow-up actions clearly surfaced in your report
• Recommended questions for your doctor based on your report
• Bone mineral density risk assessment*
• Up to 4 family member profiles
• Storage for your non-imaging health records, including lab reports, prescriptions and vaccine receipts

A Basic plan offers free access to your records, allowing you to download imaging and reports as needed to your desktop and share via fax.

For a deeper understanding of your health and easy access to your imaging and reports for any device, consider the Core plan.

The Unlimited plan is the most comprehensive option to help you better advocate for your health, thanks to in-depth report explanations and personalized insights based on your imaging results.

As soon as your hospital or imaging centre has finalized your recent imaging exam and approved it for release, it will automatically appear in your PocketHealth account.

If this is your first time receiving imaging from a specific hospital or imaging centre, you will need to provide them with consent to release your records. Once consent is provided, within minutes, you'll receive an email that all historical exams have been added to your account. If you have an extensive imaging history, this may take up to 48 hours.

Recent exams may take longer to appear on your account, depending on the hospital or imaging centre’s release process. For example, some hospitals and imaging centres place temporary holds on new imaging before releasing to patients, typically to give the radiologist time to finalize and approve your report. Depending on the site, this hold can last anywhere from 48 hours to two weeks.