Conductor Referral Management

Turn referrals into accurate, ready-to-schedule orders—fast

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PocketHealth is the solution of choice for 900+ top providers

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  • UHN logo
  • SickKids logo
  • Shared Health logo
  • William Osler Health System logo
  • Hamilton Health logo
  • WELL Health logo
  • Mount Sinai logo
  • CHEO logo
  • Niagara Health logo
  • The Ottawa Hospital logo
  • Trillium Health logo
  • Prairie Sky logo

The impact of automated referral management with Conductor

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Eliminate intake bottlenecks

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Cut rework from incomplete or duplicate requisitions

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Prevent schedule delays and exam cancellations

  • Eliminate intake bottlenecks

  • Cut rework from incomplete or duplicate requisitions

  • Prevent schedule delays and exam cancellations

Key capabilities

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High-accuracy data extraction

Extract and standardize patient, provider, exam and priority details so orders are complete and scheduling-ready.

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Multi-channel ingestion

Centralize referrals from fax, email, EMR interfaces and external portals into one standardized intake workflow.

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Duplicate and completeness checks

Detect duplicates and missing information early to prevent double-booking and downstream rework.

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Eligibility and requisition readiness

Validate health cards and flag invalid or incomplete requisitions so only ready-to-schedule orders move forward.

Purpose-built around how your teams actually work

Automates work within your standard operating procedures, acting like an extra set of hands—not a new system.

End-to-end workflow automation

Orchestrate full workflows across systems, replacing point solutions and manual workarounds.

Diagram showing Conductor end-to-end workflow automation connecting EHR, PACS, referral intake, and telephony systems

Configurable AI agents

Adapt healthcare-trained agents to your systems, sites and policies—so they operate seamlessly, like your best staff.

Operational intelligence built-in

Monitor performance in real time from a central dashboard, with exceptions automatically flagged and prioritized for staff action.

Meets the highest safety standards

PHIPA- and SOC2-compliant, backed by ten years of AI-deployment experience at 900+ providers.

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Put agentic AI to work in your back office

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Two healthcare staff members sit side by side: one works at her desktop computer, while the other holds a clipboard. The following text overlays the image: processing referral, calling patient and fulfilling ROI request.