Conductor Automated Scheduling

Shorten time-to-appointment with always-on, multi-channel auto-scheduling

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PocketHealth is the solution of choice for 900+ top providers

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  • UHN logo
  • SickKids logo
  • Shared Health logo
  • William Osler Health System logo
  • Hamilton Health logo
  • WELL Health logo
  • Mount Sinai logo
  • CHEO logo
  • Niagara Health logo
  • The Ottawa Hospital logo
  • Trillium Health logo
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The impact of automated scheduling with Conductor

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Protect capacity when schedules change

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Reduce time-to-appointment

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Improve access across sites and modalities

  • Protect capacity when schedules change

  • Reduce time-to-appointment

  • Improve access across sites and modalities

Key capabilities

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Always-on scheduling

Fill open slots and book exams 24/7 across SMS, web and voice—fully synced to your EHR/RIS.

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Protocol-aware booking

Enforce exam duration, contrast rules, resource needs and daily limits automatically when booking slots.

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Recall and recovery

Proactively recall patients for routine exams and rebook affected exams during equipment downtime to protect utilization.

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Integrated communications

Send confirmations, prep guidance and reminders for every booking to reduce no-shows and ensure appointment readiness.

Purpose-built around how your teams actually work

Automates work within your standard operating procedures, acting like an extra set of hands—not a new system.

End-to-end workflow automation

Orchestrate full workflows across systems, replacing point solutions and manual workarounds.

Diagram showing Conductor end-to-end workflow automation connecting EHR, PACS, referral intake, and telephony systems

Configurable AI agents

Adapt healthcare-trained agents to your systems, sites and policies—so they operate seamlessly, like your best staff.

Operational intelligence built-in

Monitor performance in real time from a central dashboard, with exceptions automatically flagged and prioritized for staff action.

Meets the highest safety standards

PHIPA- and SOC2-compliant, backed by ten years of AI-deployment experience at 900+ providers.

Badges showing compliance with HIPAA, AICPA SOC for service organizations, and PHIPA & PIPEDA regulations

Put agentic AI to work in your back office

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Two healthcare staff members sit side by side: one works at her desktop computer, while the other holds a clipboard. The following text overlays the image: processing referral, calling patient and fulfilling ROI request.