Have questions or need help?

Getting Started

  • How do I sign up and request my imaging records?

    It’s easy. To sign up and request your imaging records, click here and search for your hospital or imaging provider. After providing your consent, PocketHealth will retrieve your records. Once they’re available, you’ll receive an email with a secure link to access them and set up your account.

  • Does PocketHealth have a mobile app for iOS or Android devices?

    PocketHealth does not have a dedicated mobile app for iOS or Android at this time. You can securely access your account and medical imaging anytime by visiting pockethealth.com from your mobile browser.

    To make PocketHealth easy to open on your phone, you can add it to your home screen:

    On Android (Chrome)

    1. Open pockethealth.com in Chrome.
    2. Tap the three dots in the top right corner.
    3. Select “Add to Home screen.”
    4. Confirm by tapping Add.
    5. The website will now appear as an icon on your home screen.

    On iPhone (Safari)

    1. Open pockethealth.com in Safari.
    2. Tap the Share icon (square with an arrow).
    3. Scroll down and tap “Add to Home Screen.”
    4. Tap Add.
    5. The website will be saved as an icon on your home screen.

  • Can minors use PocketHealth?

    Patients under the age of 12 must have a delegate enroll on their behalf in order for them to enroll in PocketHealth. The delegate must electronically submit their verification document (i.e. driver’s license if they are a parent/guardian) when you enroll online.