PocketHealth Lite is our one-time transfer fee option. This option costs $5.00 per transaction anytime you choose to add new records that become available to your account. This transfer fee allows you to add all past imaging records from an imaging provider, as well as your most recent exams. These records will then be stored permanently in your PocketHealth account, and you will never pay an additional transfer fee to access, download or share those records ever again — they’re yours, forever.
After a while, you may return to your imaging provider to have new imaging exams done and you may want to add these to your account. No problem — at any time, you can update your account and receive all of the new imaging records. Since this was a new transfer, it does require another $5.00 transfer fee. Once you’ve paid that, these records will work just like your previous ones: they’re stored permanently without any further fees (ever), and you can share, access and download them as many times as you’d like.
Two week grace period: since it is possible that you may have to return to get new imaging done unexpectedly days after you just paid a $5.00 fee (bad luck!), every time you update your account or receive records from a new provider, we also give you 14-day grace period. That means that any exams you undergo for the 14 days following a payment are added to your account without any extra charge.
PocketHealth Connect: if you receive regular imaging exams, want to add family members to your account or want to request many records from multiple hospitals/clinics, a PocketHealth Connect membership may make more sense for you. Click here to learn more.
At the end of the day, we believe that a $5.00, non-recurring fee for electronic access beats taking time off work, travelling back to a hospital, paying for parking, and picking up a CD (which sometimes has its own $10.00-$30.00 fee!). But rest assured: if you do prefer a CD that is completely fine, and your clinic or hospital would be happy to burn one for you if you give them a call beforehand.