Access Your Medical Imaging with FF Thompson Hospital & PocketHealth
Take control of your healthcare journey today.
Access My Records Take control of your healthcare journey today.
Access My Records350 Parrish Street
Canandaigua, NY 14424
24 hours a day, 7 days a week. Clinic hours may vary
From the North (Thruway Exit 44)
1. Take 332 South (the Thruway toll booth leads directly onto Rt. 332S) all the way into Canandaigua. (It is approximately 8 miles) Rt 332 becomes Main Street
2. Follow the Hospital signs to Parrish Street, where you will turn right
3. Continue to the hospital, which will be on your right
From the West (an alternative to the Thruway from the North)
1. Take either Route 64 South (from Pittsford/Mendon) or 444 South (from Victor) until you reach Routes 5&20
2. Turn left on 5&20, proceed until the road forks (several miles)
3. Take the right hand fork
4. Turn left at the first traffic light (Bristol Street)
5. Take your first right onto West Street. Proceed to the stop sign and take a left on to Parrish St. enter the hospital parking area on your left
From the South
1. Take Route 21 North until you cross Routes 5 & 20
2. Proceed one block past the traffic light; turn right onto West Street
3. Proceed to the stop sign and take a left on to Parrish St. Enter the hospital parking area on your left
From the East
1. Take Route 5&20 West until you cross Main Street (Rt 333) in Canandaigua. This is a multi-lane intersection
2. Cross Main Street, proceed up the hill, taking a right at the traffic light on to Middle Cheshire Road
3. At the stop sign, take a right the hospital parking area is just up the road on your left
Wheelchair-accessible entrance, parking lot & washroom
Computed Tomography (CT)
Interventional Radiology
Mammography
Nuclear Medicine
X-ray
Ultrasound
MRI
Bone Density
Other Breast Imaging
Additional Information
There is free parking in designated parking lots for patients, which are located at all facility entrances
Patients may be dropped off or picked up at the Emergency Department or main entrance, but cars are not to be left unattended
PocketHealth and FF Thompson Hospital have partnered to provide you with quick and secure access to your medical imaging records. With PocketHealth, you can:
FF Thompson Hospital has partnered with PocketHealth to eliminate the need for physical CDs and provide secure, digital access to your imaging records. You can now view your results directly in MyChart and conveniently download or share your scans.
The award-winning FF Thompson Hospital has served its community for over 100 years, providing care to more than 215,000 residents in the greater Finger Lakes region. With over 1,600 associates and 450 medical practitioners, the hospital offers 58 care departments, covering needs such as women’s health, emergency medicine, pain management and diagnostic imaging, among others. Additionally, as an affiliate of UR Medicine, it benefits from the latest education and resources available from the renowned academic medical center.
FF Thompson Hospital’s imaging facilities typically send patient results to their referring physician within a week of the appointment, after the radiologists review them. For quicker access, you can use PocketHealth to easily view and share your results, often before your follow-up appointment.
Most imaging appointments require a physician’s referral for insurance to cover or preauthorize them. However, there are often exceptions for screening mammograms, as long as patients meet the breast cancer screening prerequisite requirements, such as being aged 40 to 74 and having their mammogram every other year. In these cases, many insurances will cover the screenings without a referral. Patients may want to confirm with their insurance providers before scheduling.
Magnetic resonance imaging (MRI) is a method that uses magnetic fields and radio waves to capture images of a patient’s internal structures and organs. The MRI machine temporarily moves the patient’s protons out of alignment. As the protons realign, the subsequent release of energy is measured by a computer and converted into images. Because MRIs use strong magnets, they are generally not recommended for patients with metallic implants.
CT (computed tomography) scans use multiple low-dose X-rays to produce detailed, cross-sectional images. These images are then combined to create a 3D scan that provides in-depth views of internal tissues and structures, such as bones and organs. CT scans are well-suited for quick imaging, and they don’t require patients to remain still for long periods. They are also a good alternative for patients with metallic implants who may not be suitable candidates for the magnetic properties of MRIs.
Overall, CT scans excel at showing bones and other aspects of the skeletal system, while MRIs provide better details of soft tissues, such as tendons, ligaments and muscles.
You can learn more about the differences between PET, CT and MRI scans here.
In addition to mammograms and breast cancer screenings, FF Thompson Hospital also offers prenatal and gynecological care, along with other services tailored to patients assigned female at birth, such as bone density scans. These care services include screening and diagnostic imaging capabilities for such patients.
The physician referral line is (585) 396-6555, which patients can call to find a specific department. They can also access the Find a Provider page to narrow down their search by department or specialty.