Access Your Medical Imaging with Highland Hospital & PocketHealth
Take control of your healthcare journey today.
Access My Records Take control of your healthcare journey today.
Access My Records1000 South Avenue
Rochester, NY 14620
24 hours, 7 days a week for the hospital. Clinic hours may vary
Accessible via Mt Vernon Ave, South Avenue, Rockingham Street
Can be reached with Regional Transit Public Bus service
Ride sharing services like Uber or taxis available
Wheelchair-accessible entrance, parking lot & washroom
CT
MRI
Mammography
Nuclear Medicine
X-ray
Ultrasound
Interventional Radiology
Additional Information
The parking garage is adjacent to the hospital and is available 24 hours a day, 7 days a week. There are rates for hourly, daily and weekly needs. Parking passes may be purchased at the garage exit.
Patients may be dropped off at the Emergency Department, but the driver will need to then park in the parking garage.
PocketHealth and Highland Hospital have partnered to provide you with quick and secure access to your medical imaging records. With PocketHealth, you can:
Highland Hospital has partnered with PocketHealth to eliminate the need for physical CDs and provide secure, digital access to your imaging records. You can now view your results directly in MyChart and conveniently download or share your scans.
Founded in 1889, Highland Hospital leads the region in specialized cancer services, women’s health, joint replacements and maternity care. Affiliated with the University of Rochester Medical Center, it benefits from advanced resources and cutting-edge research. The hospital also emphasizes family-centered care, involving patients and their families in care decisions and information.
Highland Hospital’s imaging facilities typically send patient results to their referring physician within a week of the appointment, after the radiologists review them. For quicker access, you can use PocketHealth to easily view and share your results, often before your follow-up appointment.
Most imaging appointments require a physician’s referral for insurance to cover or preauthorize them. However, there are often exceptions for screening mammograms, as long as patients meet the breast cancer screening prerequisite requirements, such as being aged 40 to 74 and having their mammogram every other year. In these cases, many insurances will cover the screenings without a referral. Patients may want to confirm with their insurance providers before scheduling.
Magnetic resonance imaging (MRI) is a method that uses magnetic fields and radio waves to capture images of a patient’s internal structures and organs. The MRI machine temporarily moves the patient’s protons out of alignment. As the protons realign, the subsequent release of energy is measured by a computer and converted into images. Because MRIs use strong magnets, they are generally not recommended for patients with metallic implants.
CT (computed tomography) scans use multiple low-dose X-rays to produce detailed, cross-sectional images. These images are then combined to create a 3D scan that provides in-depth views of internal tissues and structures, such as bones and organs. CT scans are well-suited for quick imaging, and they don’t require patients to remain still for long periods. They are also a good alternative for patients with metallic implants who may not be suitable candidates for the magnetic properties of MRIs.
Overall, CT scans excel at showing bones and other aspects of the skeletal system, while MRIs provide better details of soft tissues, such as tendons, ligaments and muscles.
You can learn more about the differences between PET, CT and MRI scans here.
In addition to mammograms and breast cancer screenings, Highland Hospital also offers prenatal and gynecological care, along with other services tailored to patients assigned female at birth. These care services include screening and diagnostic imaging capabilities for such patients.
The general information phone number for Highland Hospital is (585) 473-2200. Patients can call to be directed to the appropriate department. Additionally, here is a link to frequently called phone numbers that patients may find helpful, along with contact information for individual departments.