Access Your Medical Imaging with Strong Memorial Hospital & PocketHealth

Take control of your healthcare journey today.

Access My Records

Medical imaging services offered

  • MRI
  • Interventional Radiology
  • Mammogram
  • Nuclear Medicine
  • X-Ray

Location details

601 Elmwood Avenue
Rochester, NY 14642

Open 24 hours, 7 days a week. Clinic hours may vary

There are entrances on:
• Elmwood Ave
• East Drive
• Crittenden Blvd
Public transit is available through the Rochester Transit authority or taxi-services or ride apps

Wheelchair-accessible entrance, parking lot & washroom

MRI
Interventional Radiology
Mammography
Neuro Interventional
Nuclear Medicine
Plain Film/X-ray

Additional Information

There is a 6-floor parking garage attached to the hospital, which can be entered from Thomas Jackson Drive (off of Elmwood Ave) or East Drive. There is also a lot (Saunders Visitor Lot) accessible from Crittenden Blvd. Parking fees range from free (for under 30 minutes) to $6 for over 2 hours. There are parking passes and validation tickets available for purchase, including passes up to 30 days.
For Emergency Department patients who drive themselves, the Emergency Department lot is available. However, for emergency patients who are being dropped off by another driver, they must park in the hospital parking garage.

Accessing your Strong Memorial Hospital records is easy with PocketHealth

person holding a tablet with imaging report

PocketHealth and Strong Memorial Hospital have partnered to provide you with quick and secure access to your medical imaging records. With PocketHealth, you can:

  • Access and review your diagnostic images and reports directly through MyChart.
  • Share records directly with your healthcare team.
  • Better understand your imaging reports and any follow-up recommendations.
  • Get custom insights and screening tools to stay on top of your health.
Access My Records

How to access your imaging records

Strong Memorial Hospital has partnered with PocketHealth to eliminate the need for physical CDs and provide secure, digital access to your imaging records. You can now view your results directly in MyChart and conveniently download or share your scans.

How it works:

  • Log in to MyChart on your desktop.
  • Once you have logged into MyChart, go to the menu and click the Imaging Portal tab.
  • Then click on the PocketHealth link. Once in PocketHealth you can share your records or download them to view your images. (It may take some time for all of your images to load to your PocketHealth account when you first sign up.)
Access My Records

About Strong Memorial Hospital

Strong Memorial Hospital is an advanced teaching hospital affiliated with the University of Rochester School of Medicine and Dentistry. It is also certified as an Age-Friendly Health System participant, meaning it has an excellent framework for treating seniors, in addition to its other medical specialties. The hospital offers a wide range of care services, including neurology, cancer treatments, obstetrics and more, as well as comprehensive emergency specialists.

Strong Memorial Hospital’s imaging facilities typically send patient results to their referring physician within a week of the appointment, after the radiologists review them. For quicker access, you can use PocketHealth to easily view and share your results, often before your follow-up appointment.

Most imaging appointments require a physician’s referral for insurance to cover or preauthorize them. However, there are often exceptions for screening mammograms, as long as patients meet the breast cancer screening prerequisite requirements, such as being aged 40 to 74 and having their mammogram every other year. In these cases, many insurances will cover the screenings without a referral. Patients may want to confirm with their insurance providers before scheduling.

Magnetic resonance imaging (MRI) is a method that uses magnetic fields and radio waves to capture images of a patient’s internal structures and organs. The MRI machine temporarily moves the patient’s protons out of alignment. As the protons realign, the subsequent release of energy is measured by a computer and converted into images. Because MRIs use strong magnets, they are generally not recommended for patients with metallic implants.

CT (computed tomography) scans use multiple low-dose X-rays to produce detailed, cross-sectional images. These images are then combined to create a 3D scan that provides in-depth views of internal tissues and structures, such as bones and organs. CT scans are well-suited for quick imaging, and they don’t require patients to remain still for long periods. They are also a good alternative for patients with metallic implants who may not be suitable candidates for the magnetic properties of MRIs.

Overall, CT scans excel at showing bones and other aspects of the skeletal system, while MRIs provide better details of soft tissues, such as tendons, ligaments and muscles.

You can learn more about the differences between PET, CT and MRI scans here.

In addition to mammograms and breast cancer screenings, Strong Memorial also offers prenatal and gynecological care, along with other services tailored to patients assigned female at birth. These care services include screening and diagnostic imaging capabilities for such patients.

The general information phone number is: 585-275-2100. Patients can call to be directed to specific clinics and services.

Looking for another hospital or clinic?