PocketHealth Selected by Three Texas Healthcare Systems to Improve Image Exchange and Patient Experience

South Texas Health System, Fort Duncan Regional Medical Center and Midland Health use PocketHealth to provide patients and providers with simplified access to diagnostic imaging and reports, eliminating CDs and network limitations.

Three healthcare systems in Texas have chosen PocketHealth to improve access to medical imaging and reports for both patients and healthcare providers, creating a seamless and more efficient image exchange experience.

South Texas Health System, Fort Duncan Regional Medical Center and Midland Memorial Hospital will be moving to streamline image exchange workflows and advance patient-centered care within the region through PocketHealth, while eliminating inefficiencies like burning CDs.

For patients, PocketHealth builds on existing access to patients’ electronic health records (EHRs) by sharing medical images in diagnostic quality and offering tools and resources to help patients understand reports and make informed decisions on their healthcare journey. In-platform tool PocketHealth Report Reader defines complex medical terms found in reports, while MyCare Navigator prompts patients with follow-ups and recommended questions to ask their doctor at their next visit.

“As the largest integrated network of care in the Rio Grande Valley of Texas, South Texas Health System is committed to providing quality, compassionate care to patients across our 11 facilities. This is especially important when it comes to improving access to medical imaging, which contributes to establishing accurate and timely diagnoses, guiding treatment decisions while improving treatment outcomes, as well as overall patient experience,” said Charlie Aguirre, CRA, CNMT, RT, Director of Radiology, South Texas Health System McAllen. “By introducing PocketHealth to help streamline fast and secure access to diagnostic imaging and reports, we’re taking a significant step toward empowering our community with ownership of their personal healthcare information while putting the ability to decide how and with whom to share it, no matter their location, into their own hands.”

Patients will no longer need to return to the hospital to retrieve a CD-ROM with their imaging. Instead, they have the option to upload previous imaging from a CD-ROM or USB, allowing them to securely share their diagnostic images electronically with any physician or healthcare provider, regardless of location.

For physicians, PocketHealth seamlessly integrates with existing infrastructure, allowing providers and referring physicians to instantly view or retrieve prior patient imaging or import images locally without additional software or setup. 

“We are thrilled to collaborate with South Texas Health System, Fort Duncan Regional Medical Center and Midland Memorial Hospital to advance patient-centered care and help the organizations to meet their patient experience, staff wellness and interoperability goals,” said Rishi Nayyar, Co-Founder and CEO, PocketHealth. “These partnerships reflect a shared commitment to improving healthcare outcomes and providing a more streamlined and patient-friendly experience.”

With a combined total of over 400,000 imaging studies conducted annually, the three healthcare systems recognize the need for a more efficient and patient-centric approach to diagnostic imaging.

PocketHealth is scheduled to launch at South Texas Health System, Fort Duncan and Midland Memorial Hospital in the first quarter of 2024 marking a significant stride toward more accessible and patient-oriented healthcare in Texas.

For more information or to request a demo, visit

About South Texas Health System

South Texas Health System is a multi-hospital health care system serving patients throughout the Rio Grande Valley. The system includes four hospital campuses with specialties in pediatrics, heart and vascular services, maternity and women’s health and trauma services. Treatment for behavioral health needs and addictive disorders is also provided through the system’s South Texas Health System Behavioral Health campus location. South Texas Health System is affiliated with the South Texas Clinical Partners ACO, Prominence Health Plan, and Cornerstone Regional Hospital. The system operates an advanced Level I Trauma Center at South Texas Health System McAllen, the first and only pediatric ER at South Texas Health System Children’s, a specialized cardiac ER at South Texas Health System Heart, and six freestanding emergency rooms located in and around Weslaco, Mission, Edinburg, McAllen and Alamo. For more information on the system, please visit

About Fort Duncan Regional Medical Center
Located in Eagle Pass, Texas, Fort Duncan Regional Medical Center serves the community with advanced technology and personalized healthcare. The 101-bed facility features a 14-bed emergency department; a Women’s Center with four labor and delivery rooms, two operating suites and 14 private postpartum rooms; and an angiography suite, among other services. Learn more at

About PocketHealth
PocketHealth is the first patient-centric image sharing platform, empowering patients with fast access, easy sharing and permanent, secure storage of their medical imaging and reports. By eliminating any network image-sharing dependencies, PocketHealth seamlessly integrates into healthcare systems and creates efficiencies and cost savings for providers while putting patients in control of their healthcare journey. PocketHealth is trusted by over 600 hospitals and imaging centers across North America, and is being used by more than 1.5 million patients. Learn more at

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