You can access your records free of charge with our Basic plan. This allows you to download your imaging and report to your desktop and share your records by fax at no cost—simply click on “Share” to access these options.
If you’re seeing prompts to pay, those are for optional premium features. You can continue using the Basic plan to access your records for free, or upgrade if you’d like additional functionality. Our most up-to-date pricing options can be found here.