Your doctor may be able to view your report in their hospital’s internal system before it is released to PocketHealth. Most exams appear in your PocketHealth account within a few days. In some cases, it may take longer if your exam has not yet been finalized or if your provider has specific release-of-information policies.
If your exam was completed more than 72 hours ago and you still don’t see it in your PocketHealth account, please contact our Patient Experience Team at [email protected]. They’re happy to check on your request and let you know whether additional support is needed or if your exam is still within your provider’s normal transfer timeline.
