Protocolling

Clear the protocolling queue and free your clinical team for the work that needs them.

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Over a decade of experience and trusted by 900+ healthcare organizations

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The impact of automated protocolling with PocketHealth

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Keep skilled techs and radiologists on clinical work, not order review

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Standardize protocol selection across every tech and site

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Prevent scheduling and appointment delays

  • Keep skilled techs and radiologists on clinical work, not order review

  • Standardize protocol selection across every tech and site

  • Prevent scheduling and appointment delays

Key capabilities

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Automated protocolling

Reads the order and clinical indication, then gathers the patient record, prior studies and safety screening from across your systems. Protocols each exam against your exact SOPs, following a defined decision tree.

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Site-specific priority assignment

Applies standard and custom priority categories automatically, from P1 through P4 to site-specific urgency codes, date-sensitive flags and ED overrides.

Protocolling interface showing a CT abdomen and pelvis order with patient details, a selected protocol template and confirmed contrast safety checks.
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24/7 coverage

Round-the-clock protocolling coverage means your queue never builds up and your techs and radiologists stay focused on clinical work.

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Clinical escalation with full context

Routes requisitions that require genuine clinical judgement to the right person, with the full requisition, clinical indication and patient history attached.

Michael Reinkober Chief Executive Officer

“My goal was always to redeploy our team to higher-value work, the kind of work that genuinely moves the needle for patients.”

99%+ Referral parsing accuracy
4.5/5 Patient booking rating
Read the customer story
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Purpose-built around how your teams actually work

Automates work within your standard operating procedures, acting like an extra set of hands—not a new system.

End-to-end workflow automation

Orchestrate full workflows across systems, replacing point solutions and manual workarounds.

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Configurable AI teammates

Adapt healthcare-trained agents to your systems, sites and policies, so they operate seamlessly, like your best staff.

Outcome based pricing

Pricing aligned to your outcomes. You only pay when the work actually gets done, not per user, not per attempt.

Works with your systems

Works across your existing EMR, PACS, referral intake and telephony systems, so every workflow feels native and is automatically logged.

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Secure and reliable

  • Infrastructure designed to scale
  • DICOM, FHIR, HL7 and OAuth2.0 protocols
  • Seamlessly integrates with PACS/RIS/EHR
  • PHIPA-compliant and SOC2-certified

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Free your team to focus on care, not clicks

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A smiling healthcare clerk works at his desktop computer while sparkle icons and status pills float around him, reading: processing referral, scheduling patient and fulfilling image request. A smiling healthcare clerk works at his desktop computer while sparkle icons and status pills float around him, reading: processing referral, scheduling patient and fulfilling image request.