Customer Stories

Customer Stories
From Full Voicemail Boxes to Real-Time Answers: How OSMI Closed the After-Hours Gap

September 1, 2026
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Customer Stories
Mackenzie Health reduces patient inbound calls by 30% and speeds up referral-to-appointment scheduling by 20%+

August 7, 2026
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Customer Stories
The New Front Door: How Agentic AI Powers Patient Access at Clear Medical Imaging

May 5, 2026
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Customer Stories
How Agentic Automation Replaced Manual Multi-IDN Coordination in Weeks

March 4, 2026
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Customer Stories
Mackenzie Health Improves Patient Experience, While Avoiding ~$110K in Potential Operating Costs with Automated Patient Communications

October 31, 2025
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Customer Stories
Big Savings, Bigger Impact at University of Rochester Medical Center

March 12, 2025
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Customer Stories
How Jefferson County Health Center saved 1,000+ Hours While Improving Patient Satisfaction by 7.6%

June 21, 2024
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Customer Stories
How a PocketHealth Community Gateway Enables Seamless Image Sharing Between Guadalupe Regional Medical Center (GRMC) and Methodist Hospital

January 8, 2024
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Customer Stories
PocketHealth Helps a Major U.S. Health System Put Its Patients First

November 29, 2023
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Customer Stories
Improving Access and Efficiency at William Osler Health System

September 28, 2023
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Customer Stories
How a Major U.S. Healthcare System Simplified Image Sharing and Saved Over $100K With PocketHealth

September 28, 2023
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Customer Stories
Why Hamilton Health Sciences Decided To Stop Playing the Waiting Game

November 7, 2022
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Customer Stories
How Valley View’s Integrated Healthcare Network uses PocketHealth in Parallel with PowerShare

October 11, 2022
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Customer Stories
How this Multi-Site Hospital System Improved Patient Access to Records with a Seamless PocketHealth/Epic Integration

September 13, 2022
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Customer Stories
Unity Health Saves up to $150K, Optimizing the Care Experience With PocketHealth

June 6, 2022
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Customer Stories
How PocketHealth Helped Imaging Partners of OC Eliminate CDs and Improve the Patient Experience

April 26, 2022
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Customer Stories
How PocketHealth Helped a Multi-Site Healthcare System go to Zero CD

April 11, 2022
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