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Conductor Intelligent Provider Communications

Keep referring physicians informed and requisitions moving forward—automatically

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PocketHealth is the solution of choice for 900+ top providers

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  • UHN logo
  • SickKids logo
  • Shared Health logo
  • William Osler Health System logo
  • Hamilton Health logo
  • WELL Health logo
  • Mount Sinai logo
  • CHEO logo
  • Niagara Health logo
  • The Ottawa Hospital logo
  • Trillium Health logo
  • Prairie Sky logo

The impact of automated provider communications with Conductor

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Strengthen relationships with referring physicians

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Reduce lost follow-ups and delayed exams

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Eliminate manual status checks and outreach

  • Strengthen relationships with referring physicians

  • Reduce lost follow-ups and delayed exams

  • Eliminate manual status checks and outreach

Key capabilities

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Urgent results routing

Route STAT and urgent results to the correct referrer, track acknowledgment and escalate if no response.

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Referral and booking visibility

Automatically share referral milestones and booking updates to reduce status calls and manual follow-ups.

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Referrer escalations

Alert referrers when patients can’t be reached or decline so they can intervene before referrals fall through the cracks.

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Incomplete referral cleanup

Detect missing or unclear referral details and request corrections to prevent intake backlogs.

Purpose-built around how your teams actually work

Automates work within your standard operating procedures, acting like an extra set of hands—not a new system.

End-to-end workflow automation

Orchestrate full workflows across systems, replacing point solutions and manual workarounds.

Diagram showing Conductor end-to-end workflow automation connecting EHR, PACS, referral intake, and telephony systems

Configurable AI agents

Adapt healthcare-trained agents to your systems, sites and policies—so they operate seamlessly, like your best staff.

Operational intelligence built-in

Monitor performance in real time from a central dashboard, with exceptions automatically flagged and prioritized for staff action.

Meets the highest safety standards

PHIPA- and SOC2-compliant, backed by ten years of AI-deployment experience at 900+ providers.

Badges showing compliance with HIPAA, AICPA SOC for service organizations, and PHIPA & PIPEDA regulations

Put agentic AI to work in your back office

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Two healthcare staff members sit side by side: one works at her desktop computer, while the other holds a clipboard. The following text overlays the image: processing referral, calling patient and fulfilling ROI request.